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RAID Array Fails

Data loss can happen at any time and can happen in the most unexpected ways. As long as your device hasn't been stolen (we're not that good 🙂), we can recover your data from the most unlikely disasters.

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★★★★★

A competent company with passionate experts who bend backwards to help people. I had a terrible experience with Fields Data Recovery who were misleading, negligent and took a substantial amount of money from me (that I'm still trying to get back) despite knowing that my MacBook hard drive was unsalvageable. I got a second opinion and came across Andy from R3 Data Recovery who were enlightened me on how many people Fields Data Recovery to this to. They take your money and make no effort to do any work or make any contact with you. Andy at R3 Data Recovery conducted a review of Fields R&D Technical report issued by Fields Head of R&D and the communications with Fields Data Recovery Head of European Sales. Andy has confirmed with me that there has either been a very serious mistake in the ISO 9001 / 27001 processing of your case by Fields Associates or a deliberate and designed deception to take money under false pretence. Again, this has happened to a lot of people. Andy is assisting with the refund and has been in communication with the Directors of Fields Associates and the local MP for Bridgend Dr Jamie Wallis who is the owner of Fields and one of the past experts in Fields Data Recovery still showing on the website. Disclaimer: I have not been asked to leave this review. R3 Data Recovery have been so helpful in trying to me after this ordeal. I would really recommend them.

Anonymous


When a RAID array fails it's not because they are designed to fail, something goes wrong, be it accident or disaster.

But for a large scale RAID 5 array to fail is unusual but it does happen. Often storage infrastructure managers are not aware how data corruption can creep into a RAID at the block level.

In the lab we see the effects on a daily basis from a 3 Disk drive configuration right up to 22 or even 55 disk members arriving at the Security House lab and onsite upto a 180 disk arrays.

Non are designed to fail but they do. In some situations what starts as one bad drive can lead to a complex mess and missing data even within VMs and databases.

Multiple failed / swapped drives later and more keep failing each time new ones are added to resync. Despite the resilience of the RAID, data to corruption can creep in despite monitoring software giving no indication of drive errors.

If it's a pointer to your situation and how as a data recovery lab we see the consequences of picking the wrong model / class of drives - over 70% of our work in DR is thanks to non enterprise class Seagate hard drives .

Some DR labs are also Seagate partners because they do not have the capabilities we have and they still cannot recover in lab what R3 engineers can.

R3 don't use Seagates in their servers or imaging process except for 8TB at the moment but that's not to say Seagates are bad drives, it a combination of factors, market share, brand loyalty, low cost, extended warranty, but they do develop problems.

R3 currently have over 500 1TB to 6TB drives in use in the lab most are WD - Western Digital - A colourful mixture of Red, Green, White, Gold, Blue and Purple.

R3 do get bad sectors developing on them spotted during the imaging process or during the secure wiping process. Failing drives are pensioned off but they are worked hard and power cycled regularly as well a sure wiped after every recovery is completed. What you should not do is assume new storage technology or VM or SSD or cloud backup is the solution it's not.

If you need help checking the integrity of your data or run into problems with any loss of data get in touch with R3s disaster and data recovery specialists. R3 Data Recovery Ltd has a staff of 25 with 8 Full time engineers and their assistants recovering data 7 days per week for clients across the UK and internationally